Artifact: Doordash – Quickly and efficiently delivers food straight to your door
Map the System: The device most used in tandem with this digital application is a smart phone of some kind and the servers they use to run the application are the Amazon servers. Additionally they also use local labor like delivery drivers that sign up on the app and local restaurants or fast food places that sell food via the app.
Identify a Cost: The cost of labor is mostly ate by the places that sell the food and the drivers that deliver. There costs could be paying for ingredients and chefs to cook the food, and the drivers cost would be the gas and time they spend to get too and from different locations.
Make one Change: One change the could be made to add a more fair use policy to the site would be to eliminate all the extra fees that the drivers themselves dont get and let them keep the delivery fee that the company normally pockets. Yes this would mean less money for the company but it would mean more for the individuals who actually do the work and would lead to harder workers and a more user friendly experience which would in the long run make the company look better.
